faq




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	You can also check our Frequently Asked Questions section below for help in finding an immediate answer to our most commonly asked questions.

	How to Tracking Your Orders?
	Return and Exchange Policy
	Obtain a Return Merchandise Authorization (RMA) Number
	About billing / shipping address mismatches
	Shipping Information
	Quality & Authenticity - Purchase a Certificate of Authenticity
	How to Get Jade Bangles Onto Your Wrist?
	How To Pick The Right Size on Your Bangle
	Baby / Childrens bangle Size Guide
	Millimeters to inches conversion calculator
	Ring Size Equivalence Table
	Necklace Size Guide
	Tips on Taking Care of Your Fine Jewelry
	To Purchase a Special Orders
	Symbolization: The use of symbols to convey meaning


	Thank you for visiting Jadeshop.com! Go to the Jadeshop.com Homepage Have more questions? Prefer to order by Phone? The Jadeshop.com Customer Loyalty Team is happy to help you! Call the Jadeshop.com Customer Loyalty Team Weekday hours: 11AM - 5PM Pacific Time at (800) 699-5233 Email to: the Jadeshop.com Customer loyalty Team