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Home > Contact Us

USA Contact Address

Jadeshop.Com
2268 Westborough Blvd. Ste 302 # 315
South San Francisco, CA 94080
Customer Loyalty Team is happy to help you!
Call the Customer Loyalty Team Weekday hours:
11 AM - 5 PM Pacific Time at: (800) 699-JADE
 Toll-Free Number: (800) 699-5233
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Jade Jewelry Specialists Since 1980

Our roots in the jewelry business date back to the early 1980s, when we proudly operated Marys Jewelry at Serramonte Shopping Center in Daly City, California — one of the largest and busiest shopping malls in the San Francisco Bay Area at the time. Known for quality craftsmanship and personalized service, Marys Jewelry earned recognition from loyal customers throughout Northern California. Over the years, our passion for fine jadeite jewelry continued to grow, leading to the creation of JadeShop®, one of the early online destinations specializing in genuine jade jewelry since 1996.

For over four decades, we have remained dedicated to offering genuine fine jade jewelry with dependable service and carefully selected designs. Today, JadeShop® continues to feature jade rings, earrings, pendants, bracelets, bangles, necklaces, and over 3,000 styles to choose from for customers throughout the United States and beyond.

Jade jewelry has been treasured for centuries for its beauty, durability, and timeless elegance. At JadeShop®, we are proud to offer an extensive collection of genuine Jadeite jade, combining traditional craftsmanship with classic and contemporary designs. We hope you enjoy exploring our collection and continue to make JadeShop® your trusted destination for authentic jade jewelry.

Customer Inquiry

If you need assistance, don’t hesitate to contact us. We’re always ready to help.
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If you have any questions, feel free to reach out anytime!
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Customer Feedback

Real feedback from customers who have purchased from JadeShop® since 1996.
Verified Customer
Canada
When my package was delayed in transit, JadeShop® stayed in contact with me throughout the entire process. Their customer service was outstanding, and they truly care about their customers. Thank you for all your help.
Mary T.
California, USA
I have purchased several jade pieces from JadeShop® over the years. The quality is always excellent, and shipping is always fast. Every item arrives exactly as pictured and beautifully packaged. Highly recommended.
Linda S.
Texas, USA
My jade bangle arrived safely and exceeded my expectations. The color is beautiful, the craftsmanship is excellent, and the sizing advice was very helpful. I will definitely be purchasing again.
Robert M.
Florida, USA
I was impressed by the quality of the jade and the attention to detail. The ordering process was easy, shipping was quick, and the customer service was excellent. I would gladly recommend JadeShop® to family and friends.
Susan R.
New York, USA
Thank you for helping me select the right jade bracelet. The photos and descriptions were very accurate, and the piece looks even more beautiful in person. I am extremely happy with my purchase.

A Small Thank You to Our Customers

As part of our appreciation for the customers who have supported us throughout the years, we occasionally include a complimentary surprise gift with selected orders. While not every order will receive one, these small gifts are our way of saying thank you and celebrating over 30 years online since 1996.

We are grateful for your trust and support and look forward to serving you for many years to come.