Sales Tax (California Orders)
•    Orders shipped within California are subject to 9.88% state sales tax.

Domestic Shipping (United States)
•    Priority Mail:
•    $10.00 shipping fee for orders under $100.00
•    Free shipping for orders over $100.00
•    Estimated delivery time: 3 days

•    Express Mail:
•    $25.00 shipping fee
•    Estimated delivery time: 1-2 days

International Shipping (Outside the United States)
•    All overseas orders ship via Express Mail with a flat rate of $68.00
•    Estimated delivery time: 5-10 days

At JadeShop®, we want you to shop with confidence.

1.   If you are not completely satisfied with your purchase, you may request a Return Merchandise Authorization (RMA) number within14 days of the invoice date .

2.   Returned merchandise must be received within 30 days of the invoice date and must be in original, unused, resalable condition.
Refunds will be issued to the original payment method. Shipping and handling charges are non-refundable.

3.   Please include a copy of your invoice and clearly write the RMA number on the outside of the package. For your protection, we recommend using a reliable, insured shipping service.

4.   Special orders, custom-made items, personalized merchandise, seasonal merchandise, and special sale items are not eligible for return or exchange.

To ensure a smooth return process, all returns require a valid Return Merchandise Authorization (RMA) number.

1.   Submit an RMA request using the form below.
2.   Our customer service team will email you an RMA number.
3.   Clearly write the RMA number on the outside of your return package.
4.   Include a copy of your invoice with your return.

Returns received without a valid RMA number cannot be accepted.

At JadeShop, we stand behind every piece of jewelry you purchase. Every jade item we offer is authentically sourced from Burmese jadeiteand set in solid 18K or 14K gold —never nephrite, serpentine, or any substitute materials. Each piece is backed by our Certificate of Authenticity, ensuring you receive genuine gemstone quality you can trust.

We know fine jewelry is both an emotional and financial investment. That’s why we combine strict quality standards,transparent sourcing , and expert craftsman ship to bring you jewelry that lasts generations. If you ever have questions about authenticity or quality, our Customer Loyalty Team is always happy to assist.🌿

A billing address is the address associated with your credit card, and it is where we send the invoice for your purchase. To prevent fraud, our system checks for mismatches between the billing and shipping addresses. ACredit Card Shipping-Billing Mismatch Filterhelps identify high-risk orders where the two addresses differ, as this may indicate a transaction made with a stolen card.

Your online payment is protected by SSL encryption, ensuring that your credit card information is transmitted securely. When you check out, your browser will automatically switch to secure mode (https), and you’ll see a lock icon in the address bar. This means your data is encrypted and safe during the transaction.

1. Clean your jewelry often (see below for ways of cleaning), and before putting it back in your jewelry box;
2. Put on your jewelry (especially pearl) ONLY AFTER you are done with your makeup and perfume;
3. Keep each jewelry item in a separate box to avoid the slightest possible damage;
4. Check your jewelry for loose parts from time to time, and fix them as soon as possible;
5. Do not wear jewelry while taking a shower, working out, swimming, or cooking; this is particularly important for pearl, which is a porousmaterial capable of trapping moisture and other elements, causing degradation of the surface luster.
6. A clean container with warm water and a little mild detergent,a soft brush are all you need to clean most of your jewelry;
7. For cleaning of pearl, a porous material containing calcium carbide, water and protein, soak jewelry in mineral water and rub clean it withfingers, without using any detergent.Air dry pearl on soft dry clothbefore putting it back in the box.

Choosing the right size for a jade bracelet depends mainly on wrist measurements and wearing comfort. Here s how to determine the right fit:

1. Measure Palm Width (For Closed Bangles)

Since a jade bangle must slide over your hand, measuring the widest part of your palm (typically between the base of the thumb and the little finger) is crucial.

• How to measure: Keep your fingers close together, with your thumb touching your little finger. Use a soft tape measure or string to wrap around the widest part of your palm and note the circumference (in cm).

Recommended inner diameter:

• ≤16 cm → 52-54 mm inner diameter
• 16-17 cm → 55-57 mm inner diameter
• 17-18 cm → 58-60 mm inner diameter
• 18-19 cm → 61-63 mm inner diameter
• 19 cm → 64 mm or larger

2. Measure Wrist Circumference (For Open Bangles or Oval Bangles)

• Wrap a soft tape measure around your wrist, leaving a bit of space for comfort. Choose a bracelet about 10-15 mm larger than your wrist circumference.

• Oval (Princess) Bangles can be slightly smaller in diameter but should still fit comfortably. Recommended inner diameter:

• ≤16 cm → 52-54 mm inner diameter
• 16-17 cm → 55-57 mm inner diameter
• 17-18 cm → 58-60 mm inner diameter
• 18-19 cm → 61-63 mm inner diameter
•19 cm → 64 mm or larger

2. Measure Wrist

Circumference (For Open Bangles or Oval Bangles)

• Wrap a soft tape measure around your wrist, leaving a bit of space for comfort. Choose a bracelet about 10-15 mm larger than your wrist circumference.
• Oval (Princess) Bangles can be slightly smaller in diameter but should still fit comfortably.

3. Tips for Trying On

• When putting on a closed bangle, use a lubricant (such as soap or hand cream) to help it slide over your hand.

• Tilt your hand slightly and use the natural angle of your knuckles to guide the bracelet on gently.

4. Other Considerations

• Fit: Too tight can restrict blood circulation, while too loose may slip off easily.

• Style: Oval bangles suit slender wrists, round bangles work well for balanced hand shapes, and open bangles are easier to put on and take off.

• Thickness Material: Thicker bangles have a bold presence but are heavier, while thinner ones feel more delicate and lightweight.

This necklace size guide provides general reference information. For individual product recommendations, please refer to each product’s description.
A necklace size guide helps determine the right length for different styles and occasions. Here’s a general breakdown of standard necklace lengths for adults:

Women’s Necklace Lengths

• 14 inches (Choker) – Fits tightly around the neck

.• 16 inches (Collar/Short Necklace) – Sits just above the collarbone.

• 18 inches (Princess) – Falls around the collarbone, the most common length.

• 20-24 inches (Matinee) – Falls between the collarbone and bust.

• 28-36 inches (Opera) – Sits below the bust; can be doubled for layering.

• 36+ inches (Rope/Lariat) – Falls at or below the waist, often wrapped multiple times.

Men’s Necklace Lengths

• 18 inches – Sits at the base of the neck (for smaller neck sizes).

• 20 inches – Standard length, falls at the collarbone.

• 22 inches – Slightly below the collarbone, a popular choice for pendants.

• 24 inches – Falls at or above the sternum.

• 30+ inches – Typically worn outside clothing, good for statement pieces. Choosing the Right Size

• Face Shape Neckline: Shorter necklaces highlight the face, while longer ones elongate the body

.• Body Type: Petite figures may prefer shorter lengths, while taller individuals can carry longer styles well.

• Layering: Mix different lengths for a trendy, stacked look.

To explore specific names for a particular symbol. Do you want to explore any of these symbols in greater depth, or learn how they might be applied or interpreted in different contexts, such as art or jewelry design?

Bamboo: longevity, hardiness, durability
Bat: good fortune
Bear: bravery and strength; a potent charm against robbers
Bee: industry and thrift
Buddha’s Hand (citron plant): wealth, or its acquisition
Butterfly: immortality
Carp: perseverance; also, as the dragon of the sea, watchfulness
Cat: protector against evil spirits of the night (double cats symbolize conjugal bliss)
Chrysanthemum: joviality; a life of ease after retirement
Cicada: immortality and resurrection; conductor to the next life
Coin: prosperity, wealthConch
shell: a prosperous voyage; a symbol of royalty
Crane: longevity and old age; conveyor of souls to the heavens
Cricket: emblem of courage; a symbol of summer
Crow: red or golden—filial piety; black (raven)—an omen of evil
Dog: fidelity Dog of Foo (actually a form of lion):energy and valor; protector
Dove (or pigeon): faithfulness, filial duty; impartiality
Dragon: emperor; strength; yang principle; lord of aquatic creatures
Duck: felicity; conjugal fidelity (double ducks symbolize connubial bliss)
Eagle / Falcon: boldness, keen vision; authority
Eight Trigrams: forces of nature (I Ching)
Elephant: strength, sagacity, and wisdom
Fish: abundance, fertility (double fish symbolize harmony and conjugal bliss)
Flywhisk: leadership, mercy
Frog: good fortune in gambling or money-making; the Three-Legged Frog symbolizes magic or the unattainable
Goat (also sheep): emblem of a retired life
Gourd: magic
Heart: one of the five centers of emotional feeling; the cycle of love
Horse: speed and perseverance
Hydra (split-tailed dragons): young dragons; playfulnessJu-i (Ruyi)
scepter: symbolic of Buddhist principles;
a guide Key pattern (meander): thunder and clouds
Kwan Yin (Lady of Mercy): mercy, compassion
Knot: longevity, true love; the wheel of life
Leaf: emblem of felicity
Lion: valor and energy (see Dog of Foo)
Lotus: purity, enlightenment
Lohan: Buddhist ascetic
Lute: one of the four signs of a scholar; a symbol of marital happiness
Monkey: trickery; warding off evil spirits
Moon: darkness; yin principle
Ox (cow): spring; agriculture
Palm: a retired life
Peach: longevity
Pear: wise and benevolent government
Pi (perforated disc): power and authority; early pagan symbol of the sun
Pig: protector of wealth
Phoenix: empress; the yang principle
Plum (Prunus): longevity and hardiness. Pine, plum, and bamboo are known as the “Three Friends” because they remain green in winter. Often shown together, they symbolize longevity and vitality.
Pomegranate: fertility
Quail: courage, pugnacity
Rat: industry and prosperity Rice
grains: fecundity; good harvest
Sheep: emblem of a retired life Stork (usually depicted with)
pine: longevity
Spider: protector against evil spirits
Sun: essence of the male principle in nature
Tael: Chinese unit of gold weight; symbolic of wealth or its acquisition
Tiger: courage, dignity, military power (lord of all land creatures)
Tortoise: longevity, strength, endurance
Umbrella: dignity, high rank
Unicorn: grandeur, illustrious offspring, wise government, longevity
Willow: meekness; spring; maidenhood
Yin–Yang: the Chinese principle of cosmic duality